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P Wood
Date: Oct 17, 2018


We have been a customer of Bug Free for several years now and they have always done a great job and answered any questions we may have had. We also like the fact that the chemicals used are safe for pets and kids.

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Home FAQ
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There are many things you can do to prevent pests from getting into your home. Here are some key suggestions and recommendations especially for homeowners:

General

 

Q. What about my children and pets?

A. We use EPA registered products and we use the utmost care when it comes to your safety. If it will be necessary to remove pets or vacate during a treatment, we will notify you in advance. It is usually not necessary to leave.

 

Q. If I see a pest problem after my regular service will you come back?

A. It is usual to see an increase in insect activity right after our service. If the problem persists after several days, we'll return at NO CHARGE.

 

Q. What about rain?

A. All of the material used in our pest management programs are designed for all weather conditions.

 

Q. If I didn't see any pests, can I skip a service?

A. Remember, "when we do our best job there is nothing there." For us to maintain control, we must perform all of your services.

 

Q. I didn't smell anything after our service technician left.

A. We use low-odor products.

 

Q. When you treat inside my cabinets, do I need to wash them when you are done?

A. No. If you plan to wash out your cabinets, do so before our treatment. Also, please remove any loose shelf paper at this time. Be sure all cabinets are dry before putting items back in your cabinets.

 

Q. How can I tell what kind of bug I have a problem with?

A. If you are unsure what kind of roach, spider, termite or other kind of bug you have, the best way to find out is to have it identified by a professional pest control technician.

 

Q. What is the best way to catch a specimen for identification?

A. We recommend that you spray the bug with hairspray and then place it in a plastic bag to give to the technician for identification. You can also bring the insect into our office for fast, accurate identification.

 

Q. Why should I hire a professional pest control technician rather than do the job myself?

A. Chemicals sold by home improvement or garden centers can have a residual effect for as short as 30 minutes. Many of our products used for residential insect and rodent control last at least 60 days to keep working between treatments.

 

Q. Will the products you treat our homes with be environmentally safe to both humans and our pets?

A. The various pesticides, baits, traps, and pest management strategies used are the very latest in technology that the industry has to offer. Environmentally friendly products along with integrated pest management strategies are used to give our customers they very best in control with less use of chemical and effective results.


Termite FAQ

Q. How do I know if I have termite problem?

A. Have an authorized pest management professional inspect your home for evidence of termites, like wood damage and mud tubes. Be sure to indicate if you see swarming termites or discarded wings near doors and windows.

 

Q. How do you recognize termites?

A. Depending on your geographical location, termite swarms should be visible in the early spring. Termite swarms can be confused with flying ants , sometimes called Swarmers. Telltale signs of termite infestation include soft wood in the home, mud tubes in the interior or exterior of your home (often near the foundation), and darkening or blistering of wood structures.

 

Q. How much damage do termites cause?

A. It's often said there are two kinds of homes: those that have had termites and those that will get them. Termites work 24 hours/7 days a week at damaging the wood in and around a structure. And, while they cause $5 billion in damage each year, there is no reason to think that termites cannot be controlled.

 

Q. Can I have termites in my home and not see a "termite swarm"?

A. Yes, termites can be in a home for years without swarming in a visible area. Each year, thousands of homes have termites that are found only by inspection from a professional pest management company.

 

Q. What can a homeowner do to prevent termites?

A. The most important thing is to remove the conducive conditions termites need to survive. Termites love moisture; avoid moisture accumulation around the foundation of your home. Divert water away with properly functioning downspouts, gutters and splash blocks. Reduce humidity in crawl spaces with proper ventilation. Prevent shrubs, vines and other vegetation from growing over and covering vents. Be sure to remove old form boards, grade stakes, etc., left in place after the building was constructed. Remove old tree stumps and roots around and beneath the building. Most importantly, eliminate any wood contact with the soil. An 18-inch gap between the soil and wood portions of the building is ideal. It doesn't hurt to routinely inspect the foundation of your home for signs of termite damage.

 

Q. Does homeowner's insurance cover termite damage?

A. Homeowner's insurance typically does not cover termite damage.

 

Q. Why should someone hire a professional instead of attempting to control their pest problems by themselves?

A. Just as you wouldn't prescribe medicine for yourself or drill your own cavities - you shouldn't attempt to control termites - or other pests -- on your own. The products and the expertise offered by management professionals far surpasses what a homeowner could do on his own. 

** Ask about our Go-Green Programs **

Last Updated on Tuesday, 08 December 2009 20:19
 

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